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Announcement of network incident at Centerhop on December 20, 2021

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  • 21/12/2021 12:35 AM

Dear valued customers,

Thank you for trusting and using our services during the past time.

According to information from Centerhop's monitoring system, we have recorded a network incident at our datacenter with detailed reports as follows:


Start time: 23:38 on December 20, 2021 (GMT+8)
End time: 23:50 on December 20, 2021 (GMT+8)
Impact: Services using public IP in range 103.231.188.x and 103.231.189.x 
Reason: There was an intense DDoS attack to our network.
Solution: We have deployed RTBH to thoroughly handle this DDoS incident.

Once again, we sincerely apologizes to customers for the recent incident and would like to notify customers to monitor the situation.

If you have any questions or need further assistance, please contact us through the following channels:

Email: support@centerhop.com
Website: www.centerhop.com
Facebook: https://www.facebook.com/centerhop
Twitter: https://twitter.com/centerhopcom

Best regards.

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